Author Archives: Performance Home Medical

What Patients First Means in Action: Advocating for Patients Through Every Step of Care

After a patient’s CPAP device stopped working, they were left struggling to sleep while waiting [...]

What Patients First Means in Action: The Power of Expertise & Teamwork

Sometimes Patients First means recognizing when a situation calls for an extraordinary response—and bringing the [...]

What Patients First Means in Action: Helping a Patient Navigate a “Perfect Storm” of Challenges

Sometimes, several unexpected challenges happen at once. For one PHM patient, her sleep physician retired, [...]

What Patients First Means in Action: Navigating Complex Care Together

One patient, multiple providers, and one shared goal: helping a patient receive the home ventilator [...]

What Patients First Means in Action: Customer Service Specialist Kiajia Loree Looks Beyond the Immediate Need

At PHM, every patient conversation is an opportunity to better understand individual needs, improve the [...]

What Patients First Means in Action: Responding Quickly to Support a Patient in Need

At Performance Home Medical, Patients First is more than a statement. It guides how we [...]

PHM National Clinical Director attends American Association of Respiratory Care (AARC) Advocacy Day

Performance Home Medical National Clinical Director Justin Graham, MSML, BSRT, RRT-NPS, AE-C, who also serves [...]

What Patients First Means in Action: Supporting Safe Care Transitions During Recent Flooding

When severe flooding affected the Seattle area this past December, hospitals faced the challenge of [...]

Get the Right Mask Fit—From the Comfort of Home

Finding the perfect mask fit isn’t just about comfort—it’s about health and safety. Advances in [...]

Traveling with Oxygen? You’ve Got This

Traveling with oxygen might seem intimidating at first—but with a little planning, it can be [...]